📜Legal

Terms of
Service

The rules that keep the Crewa running app community safe, fair, and fun for everyone.

Last updated: January 13, 2026

The Short Version

  • Be respectful. Treat everyone with kindness.
  • Show up. Honor your commitments.
  • Stay safe. Use good judgment.
  • Be honest. No fake profiles or info.
1

Acceptance of Terms

By accessing or using the Crewa running app ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use Crewa.

These Terms constitute a legally binding agreement between you and Crewa ("we," "us," or "our"). Please read them carefully.

By creating an account, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

2

Eligibility

To use the Crewa running app, you must:

  • Be at least 18 years of age
  • Be capable of forming a binding contract
  • Not be prohibited from using the Service under applicable laws
  • Not have been previously banned from Crewa
  • Have a valid email address

By using Crewa, you represent and warrant that you meet all eligibility requirements.

3

Your Account

Account Creation

To use the Crewa running app, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access

Identity Verification

Crewa offers identity verification (ID + selfie) to keep our community safe. By completing verification, you confirm that:

  • The ID you provide is genuine and belongs to you
  • The selfie accurately represents your current appearance
  • You consent to our verification process as described in our Privacy Policy

Account Responsibility

You are responsible for all activity that occurs under your account. Do not share your login credentials with anyone. You agree to immediately notify us of any unauthorized use of your account.

4

Community Conduct

The Crewa running app is built on trust and mutual respect. Here's what we expect from our community:

✅ Do

  • Treat all users with respect and courtesy
  • Show up when you commit to a run (or cancel with reasonable notice)
  • Accurately represent your pace, experience, and abilities
  • Communicate clearly and honestly with running partners
  • Report any safety concerns or policy violations

🚫 Don't

  • Harass, threaten, or intimidate other users
  • Discriminate based on race, gender, religion, sexual orientation, or any protected characteristic
  • Use Crewa for dating, solicitation, or non-running purposes
  • Create fake accounts or misrepresent your identity
  • Spam, scam, or engage in fraudulent behavior
  • Share other users' personal information without consent
  • Use Crewa for any illegal activity
  • Attempt to circumvent any security features of the Service

No-Show Policy

Repeatedly failing to show up for runs you've committed to will negatively impact your reliability score and may result in account suspension.

5

Safety & Meetups

Your safety is your responsibility. When meeting running partners through the Crewa running app:

  • Meet in public places — Choose well-lit, populated areas for your runs
  • Tell someone — Let a friend or family member know your plans
  • Trust your instincts — If something feels wrong, leave the situation
  • Verify profiles — Check reliability scores and run history before joining
  • Start with groups — Consider group runs before one-on-one meetups

Important Safety Notice

Crewa facilitates connections between runners but does not conduct background checks beyond identity verification. We cannot guarantee the behavior of any user. Exercise caution and good judgment. You acknowledge that you participate in runs and meetups at your own risk.

6

User Content

"User Content" includes any information, text, photos, or other materials you submit to Crewa.

Your Responsibilities

You are solely responsible for your User Content. You represent and warrant that you own or have the necessary rights to submit your User Content, and that it does not violate the rights of any third party. You agree not to post content that:

  • Is false, misleading, or deceptive
  • Infringes on intellectual property rights
  • Contains hate speech, threats, or harassment
  • Is sexually explicit or pornographic
  • Promotes illegal activities

License to Crewa

By submitting User Content, you grant Crewa a non-exclusive, worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, modify, display, and distribute that content in connection with operating and promoting the Service.

Content Removal

We reserve the right to remove any User Content that violates these Terms or that we deem inappropriate, without notice.

7

Intellectual Property

The Crewa name, logo, app, website, and all related content, features, and functionality are owned by Crewa and protected by intellectual property laws.

You may not:

  • Copy, modify, or distribute our content without permission
  • Use our trademarks without written consent
  • Reverse engineer or attempt to extract our source code
  • Create derivative works based on our Service

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes in accordance with these Terms.

8

Third-Party Services

The Crewa running app may use third-party services to provide and improve the Service, including cloud hosting, identity verification, analytics, and payment processing.

Your use of these third-party services is subject to their respective terms and privacy policies. We are not responsible for the practices of third-party services.

The Service may contain links to third-party websites or services. We do not endorse or assume responsibility for any third-party content, products, or services.

9

Disclaimers

The Crewa running app is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied.

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • Any matches or running partners will meet your expectations
  • The Service will meet your specific requirements
  • Any information provided by users is accurate or complete

Physical Activity Disclaimer

Running and other physical activities involve inherent risks, including risk of injury or death. You participate in runs and physical activities at your own risk and should consult a physician before beginning any exercise program.

10

Limitation of Liability

To the maximum extent permitted by applicable law, Crewa and its officers, directors, employees, agents, and affiliates shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Any injury, harm, or damages arising from in-person meetups or runs
  • Any loss of data, profits, goodwill, or other intangible losses
  • Any conduct of other users, whether online or offline

Our total liability for any claims arising from these Terms or the Service shall not exceed the greater of: (a) the amount you paid to Crewa in the 12 months prior to the claim, or (b) $100 CAD.

11

Indemnification

You agree to indemnify, defend, and hold harmless Crewa and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another person or entity
  • Your User Content
  • Your conduct in connection with the Service, including any in-person meetups or runs
12

Dispute Resolution

Informal Resolution

Before filing any formal legal action, you agree to first contact us at hi@crewa.app to attempt to resolve any dispute informally. We will attempt to resolve the dispute within 60 days of receiving your notice.

Governing Law

These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law provisions.

Jurisdiction

Any legal action or proceeding shall be brought exclusively in the courts located in Toronto, Ontario, Canada. You consent to the personal jurisdiction of such courts.

Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

Time Limitation

Any claim or cause of action arising out of these Terms or the Service must be filed within one (1) year after such claim arose, or be forever barred.

13

Termination

By You

You may delete your account at any time through the app settings or by contacting us at hi@crewa.app. Upon deletion, your data will be handled in accordance with our Privacy Policy.

By Us

We may suspend or terminate your account immediately, without prior notice or liability, if you:

  • Violate these Terms
  • Engage in conduct that harms other users or Crewa
  • Use the Crewa running app for unauthorized or illegal purposes
  • Fail our identity verification process
  • Provide false or misleading information

Effect of Termination

Upon termination, your right to use the Crewa running app ends immediately. We may delete your account data in accordance with our Privacy Policy. Certain provisions of these Terms will survive termination, including ownership, disclaimers, indemnification, and limitation of liability.

14

Changes to Terms

We may update these Terms from time to time. When we make material changes, we will:

  • Update the "Last updated" date at the top of this page
  • Notify you via email or in-app notification at least 7 days before changes take effect
  • For significant changes, provide a summary of key modifications

Continued use of the Crewa running app after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the updated Terms, you must stop using the Service and delete your account.

15

General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Crewa regarding the Service.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

Force Majeure

Crewa shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control.

Language

These Terms are written in English. Any translations are provided for convenience only, and the English version will prevail.

16

Contact Us

If you have any questions about these Terms, please reach out:

Get in Touch

We're happy to clarify anything about our Terms.

hi@crewa.app