Frequently Asked
Questions

Crewa is a free running app that helps you find running partners in your area. We match you with verified runners who share your pace, schedule, and neighborhood — so you never have to run alone.

Think of it as finding your running crew, without the awkwardness of joining a big club or scrolling through random Facebook groups. The Crewa running app takes about 2 minutes to set up. See how it works →

Live Now

Crewa is live in Toronto, Canada. We're building a strong, tight-knit community here before expanding to other cities.

Interested in bringing Crewa to your city? Let us know at hello@crewa.app — we're planning expansion based on demand.

Crewa is for anyone who wants to run with others — whether you're:

• A beginner looking for motivation and accountability
• An experienced runner who wants consistent training partners
• New to a neighborhood and don't know anyone who runs
• Someone who runs alone but would prefer company for safety or fun

All paces welcome — from Easy 🐌 to Fast 🔥. No judgment, just running. If you're just getting started, check out our beginner's guide to running in Toronto.

Traditional run clubs are great, but they often have fixed schedules, meet at specific locations, and can be intimidating to join. Crewa is different:

• Flexible — Run when you want, where you want
• Small groups — 2-5 runners, personal and coordinated
• Pace-matched — No awkward speed mismatches
• Verified — Know who you're meeting beforehand

You're not joining a club — you're building your own crew. Explore Toronto's best running routes with partners at your pace.

Three simple steps:

1. Set your pace — Tell us your running pace and when you like to run
2. Get matched — Browse local runs or create your own
3. Run together — Meet at the spot and build real friendships

Setup takes about 2 minutes. Join free →

Once you set up your profile (pace, schedule, neighborhood), your Discover page shows runs that match your preferences. You'll only see runs that fit your criteria — no endless scrolling through irrelevant options.

See a run you like? Tap to join. It's that simple.

Absolutely! You can create a run anytime by setting:

• Location (meeting point)
• Date and time
• Pace (Easy, Social, Tempo, or Fast)
• Distance
• Group size (2-5 runners)

Your run will appear on the Discover page for runners who match your criteria.

We take reliability seriously. Every user has a reliability score based on their show-up history. If someone consistently flakes, their score drops — and other runners can see this before joining their runs.

Life happens, and occasional cancellations are fine (with notice). But chronic no-shows may face account restrictions. Accountability matters.

When you sign up, you'll select your comfortable running pace from four categories:

• Easy 🐌 — 7:00+ min/km
• Social 🏃 — 5:30-7:00 min/km
• Tempo ⚡ — 4:30-5:30 min/km
• Fast 🔥 — under 4:30 min/km

You can fine-tune your exact range, and we'll only show you runs (and show your runs to others) within compatible pace ranges. No more awkward speed mismatches.

Yes! You can update your pace anytime in your profile settings. As you get faster (or want to take it easy), just adjust your preferences. Your Discover page will update to show runs that match your new pace.

Many runners do! When you create or join a run, you choose the pace for that specific run. So you might host an Easy 🐌 recovery run on Monday and join a Tempo ⚡ workout on Thursday.

Your profile pace is your default — it helps us show you relevant runs. But each run can have its own pace setting.

We verify users with government-issued ID (such as a Canadian driver's license or passport) combined with a selfie. This ensures everyone on the Crewa running app is who they say they are.

Verified users display a ✓ badge on their profile. You can see verification status before joining any run — run with confidence. Learn more about our approach to safe running partnerships.

Yes. We take privacy seriously:

• Your ID is used only for verification and stored securely
• Other users only see your first name, pace, and general area
• Your exact address is never shared
• We never sell your data

Read our full Privacy Policy for details.

Safety is built into the core of the Crewa running app:

• ID verification — Confirm users are real with ✓ badge
• Reliability scores — See who shows up consistently
• Live location sharing — Share your run location with trusted contacts
• Emergency contact — Set an emergency contact accessible during runs
• Report & block — Flag inappropriate behavior instantly

We also recommend meeting in public places and telling someone your plans before any run.

Yes. If someone behaves inappropriately — before, during, or after a run — you can report them directly in the app. We review all reports and take action, including warnings, suspensions, or permanent bans.

Your safety matters more than our user count.

Free Forever

Yes! The Crewa running app is completely free to use.

Creating runs, joining runs, matching with partners, and all core features are free — and will stay free. No credit card required.

In the future, we may introduce optional premium features for runners who want more. These might include advanced community tools, extended run history analytics, or special features for run organizers.

But the core experience — finding and joining runs — will always be free.

We believe everyone deserves safe, motivated running partners — regardless of budget. Our mission is to make running more social and accessible.

We're focused on building a great product and strong community first. Sustainability will come through optional premium features, not paywalling the basics.

Crewa is developed and operated by Revtrix Inc., a Canadian technology company based in Toronto.

We're a small, passionate team building tools that bring people together through fitness and activity.

We're proudly based in Toronto, Canada 🇨🇦. It's also our first launch market — we run the same trails and paths as our users.

We'd love to hear from you! Reach us at:

• Email: hello@crewa.app
• Instagram: @crewa.app
• X (Twitter): @Crewa_app

Questions, feedback, feature requests — we read everything.

We're always building. Here's what's on our roadmap:

• In-app messaging — Chat with your running group
• Community features — Create and lead larger running communities
• Run history & stats — Track your runs and progress over time
• More cities — Expanding beyond Toronto
• Strava integration — Connect your running data

Have a feature request? Email us at hello@crewa.app.

We're building features for passionate runners who want to lead larger communities. Whether you're a run club organizer, fitness influencer, or just someone who loves bringing people together — we'll have tools for you.

Interested? Reach out to hello@crewa.app and let us know about your community.

It's possible! The vision behind Crewa is broader — helping people find partners for any activity (gym, cycling, hiking, golf, etc.).

For now, we're focused on making the running experience perfect. But if there's demand, we'd love to help people find activity partners beyond running. Let us know what you'd want!

We're prioritizing expansion based on demand. If you want Crewa in your city:

1. Email us at hello@crewa.app with your city
2. Tell your running friends to do the same
3. Follow us on Instagram for announcements

The more demand we see, the faster we'll expand to your area.