Frequently Asked Questions

Crewa is a mobile app that helps you find running partners in your area. We match you with verified runners who share your pace, schedule, and neighborhood — so you never have to run alone.

Think of it as finding your running crew, without the awkwardness of joining a big club or scrolling through random Facebook groups.

We're launching in Q1 2026 in Toronto. Join the waitlist to get early access and be notified as soon as we go live.

We're starting in Toronto, Canada. We want to build a strong, tight-knit community first before expanding to other cities.

Interested in bringing Crewa to your city? Let us know at hi@crewa.app.

Crewa is for anyone who wants to run with others — whether you're:

• A beginner looking for motivation and accountability
• An experienced runner who wants consistent training partners
• New to a neighborhood and don't know anyone who runs
• Someone who runs alone but would prefer company for safety or fun

All paces welcome — from easy 🐌 to fast 🔥.

Once you set up your profile (pace, schedule, neighborhood), your Discover page will show runs that match your preferences. You'll only see runs that fit your criteria — no endless scrolling through irrelevant options.

See a run you like? Tap to join. It's that simple.

Absolutely! You can create a run anytime by setting:

• Location (meeting point)
• Date and time
• Pace (Easy, Social, Tempo, or Fast)
• Distance
• Group size (2-5 runners)

Your run will appear on the Discover page for runners who match your criteria.

When you sign up, you'll select your comfortable running pace from four categories:

• Easy 🐌 — 7:00+ min/km
• Social 🏃 — 5:30-7:00 min/km
• Tempo ⚡ — 4:30-5:30 min/km
• Fast 🔥 — under 4:30 min/km

You can fine-tune your exact range, and we'll only show you runs (and show your runs to others) within compatible pace ranges.

Standard runs support 2-5 runners. We've found this is the sweet spot — small enough to be personal and coordinated, but big enough to build a real crew.

Looking for larger groups? We have exciting community features in the works for that. Stay tuned!

Coming Soon

We're building in-app messaging so you can coordinate with your running partners without leaving Crewa. You'll be able to chat with your group, share updates, and confirm meetup details — all in one place.

We take reliability seriously. Every user has a reliability score based on their show-up history. If someone consistently flakes, their score drops — and other runners can see this before joining their runs.

Life happens, and occasional cancellations are fine (with notice). But chronic no-shows may face account restrictions.

We verify users with government-issued ID (such as a Canadian driver's license or passport) combined with a selfie. This ensures everyone on Crewa is who they say they are.

Verified users display a ✓ badge on their profile. You can see verification status before joining any run.

Note: ID verification will roll out after launch, once we reach our first 50 matched runs. Early users will be prompted to verify once it's available.

Yes. We take privacy seriously:

• Your ID is used only for verification and stored securely
• Other users only see your first name, pace, and general area
• Your exact address is never shared
• We never sell your data

Read our full Privacy Policy for details.

We're building Crewa with safety at the core:

• ID verification — Confirm users are real
• Reliability scores — See who shows up consistently
• Live location sharing — Share your run location with trusted contacts
• Emergency contact — Set an emergency contact accessible during runs
• Report & block — Flag inappropriate behavior instantly

We also recommend meeting in public places and telling someone your plans before any run.

Yes. If someone behaves inappropriately — before, during, or after a run — you can report them directly in the app. We review all reports and take action, including warnings, suspensions, or permanent bans.

Your safety matters more than our user count.

Free

Yes! Crewa is completely free to use.

Creating runs, joining runs, matching with partners, and all core features are free — and will stay free.

In the future, we may introduce optional premium features for runners who want more. These might include advanced community tools, extended run history analytics, or special features for run organizers.

But the core experience — finding and joining runs — will always be free.

We're always building. Here's what's on our roadmap:

• In-app messaging — Chat with your running group
• ID verification — Rolling out after launch
• Community features — Create and lead larger running communities (for verified organizers and ambassadors)
• Run history & stats — Track your runs and progress over time
• More cities — Expanding beyond Toronto

Have a feature request? Email us at hi@crewa.app.

Coming Soon

We're planning features for passionate runners who want to build and lead larger communities. Whether you're a run club organizer, fitness influencer, or just someone who loves bringing people together — we'll have tools for you.

Interested? Reach out to hi@crewa.app and let us know about your community.

It's possible! The idea behind Crewa started broader — helping people find partners for any activity (gym, cycling, golf, etc.).

For now, we're focused on running. But if there's demand, we'd love to help people find activity partners for more than just runs. Let us know what you'd want!